Going With The Flow

About 18 months ago I spent a month in Bangalore training technical people how to perform the work that some of my team in back home was doing. Prior to going I had spent some time mapping out the entire process, writing work instructions and creating training presentations so that my new Indian team could survive once I left.

Last night I spent about 40 minutes mapping out the entire process I will be running the business to. Inside the map are spaces for 7 work instructions that need to be written. Once written I will probably do the training slides so that if I engage complete n00bs (like my daughter’s friends) to perform some of the work, they can learn before diving in.

One thing I did learn from my Indian experience is that I am a pretty good teacher. While others had trouble gaining the respect and attention of their groups, my group were pleasant and attentive, and seemed to enjoy the experience. I am hoping to take that into my product creating later on.

work flow

I am probably recreating what a million people have created before, but the act of creating such a flow helps me to visualise where I can inject outsourcing and where I would be performing the task myself.

keep an eye on my to-do list to track my progress as I tick each of the tasks off. At this stage the plan is May 30th to be up and running with the first pilot run of externally created sites and content.

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