Here’s something to think about. If marketers and sales people were truly empathetic towards you, wanted the best for you,  they would try to make where you hang out together a better place. If they were smart enough to try and build a long term relationship….You don’t go smash up your mother’s house when she [...]

There is something mischievously satisfying about mixing a Fight Club quote about consumerism with a statement about your own market. Now I have finished congratulating myself on how clever I am, let’s consider what the implications are about not being your own customer.
I hate sales letters, absolutely, with a passion, abhor them. It is a [...]